Data Deletion Instructions
Meta Platform Compliance: Kokpit Agency is operated by MosFlex Market. In accordance with Meta Platform Terms, users have the right to request deletion of their platform data at any time.
Facebook / Instagram App Revocation & Data Deletion Steps
To revoke Kokpit Agency app access from your Facebook or Instagram account and purge stored platform data from our system, follow these methods:
Method 1: Revoke Access via Facebook Settings
- Log into your Facebook account and go to Settings & Privacy > Settings.
- Click Apps and Websites on the left side menu.
- Find Kokpit Agency (or MosFlex Market) in the active apps list.
- Click Remove to revoke all platform data access.
Method 2: Direct Email / Phone Data Deletion Request
To request complete purge of all ad account metrics, access tokens, and contact logs from our database, contact our support team:
Data Deletion Email: destek@kokpitajans.com
Support Phone: +90 533 195 48 05
Subject Line: "Meta Data Deletion Request - [Your Brand Name]"
Processing Time: Requests are processed within 30 days at the latest (aligned with the response period of Turkish data protection law no. 6698; in practice usually much sooner) and the outcome is confirmed by e-mail.
Support Phone: +90 533 195 48 05
Subject Line: "Meta Data Deletion Request - [Your Brand Name]"
Processing Time: Requests are processed within 30 days at the latest (aligned with the response period of Turkish data protection law no. 6698; in practice usually much sooner) and the outcome is confirmed by e-mail.
Method 3: In-Dashboard Account Disconnection
For Kokpit dashboard users the request is processed from the Settings > Data Lifecycle screen: related messages are deleted and customer identifiers in conversations and sales records are anonymised. The action requires a two-step confirmation to prevent accidental deletion.